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Park Management

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Our services

Tourist park redevelopment

NRMA Parks and Resorts, provide a wide range of services to the caravan park and resort industry. Over time we have developed expertise in all areas of tourist park and resort management, to become a ‘one stop shop’ for all your needs.

NRMA Parks and Resorts has carried out extensive capital works programs on our own parks, with several million dollars more to be spent on park redevelopment over the next 2-3 years. NRMA Parks and Resorts has also coordinated the complete redevelopment of tourist parks for the Byron Shire and Gold Coast City Council, as well as a multi-million dollar redevelopment of the Glenhaven Van Village now known as the Batemans Bay Beach Resort.

Together with our partners NRMA Parks and Resorts can provide you with a full range of development services including concept plans, master plan, detailed design, specifications and engineering work.

Design of park facilities

NRMA Parks and Resorts has designed more than twenty parks and many more park facilities including: Cabins, Lodgings, Studios, Camp Kitchens, Amenities, Ensuites, Reception Buildings, Managers Residences, Entrance Statements, Signage and Recreation Rooms.

Our designs consider the location, amenity and customer base of your park. Designs are environmentally friendly wherever possible and include detailed design and specifications.

Full contract management

Currently NRMA Parks and Resorts leases and manages over 40 holiday parks and resorts throughout Australia. NRMA Parks and Resorts offers its clients an end-to-end business solution to park and resort management. Not only can we provide you with a top quality management team, we also offer the support framework of our head office as part of the overall management package. Our managers are personally recruited, inducted and trained by NRMA Parks and Resorts senior team and our head office staff concentrate on your business and take care of all facets of park management including:

  • Pricing Policies
  • Booking Policies
  • Refund Policies
  • Procedure Manuals
  • Operational Inspections
  • WHS Audits
  • Holiday Van Agreements
  • Service Standards
  • RMS/Newbook Training

Leasing of parks

NRMA Parks and Resorts has the financial resources, experience and staff to successfully lease your park. Our leasing model provides flexibility, a guarantee to ensuring your asset is managed, developed and improved over the life of the lease term. NRMA Parks and Resorts has a successful business model that can be mutually beneficial to all stakeholders of the lease. Should you require further information please contact our office.

Preparation of management plans

Due to our extensive experience in all aspects of managing and developing tourist parks and resorts, NRMA Parks and Resorts are regularly approached by clients to develop management plans assisting them in planning for the future direction of their parks. These plans include information such as caravan park industry statistics, stakeholder surveys, as well as proposed marketing and development plans.

Preparation of business plans

NRMA Parks and Resorts has provided a number of clients with business plans assisting them in the financial planning of their parks. These plans include information such as yield analysis, ROI, capital funding options, financial modelling options and benchmarking.

As this information is ‘Commercial in Confidence’ we cannot provide samples on our website, however you can obtain more information from our office.

Preparation of marketing plans

NRMA Parks and Resorts has provided a number of clients with extensive marketing plans to assist them in strategy design, execution and implementation of marketing initiatives for their parks. The marketing plans consist of key initiatives relevant to the park; often including print media, online media, memberships, local marketing and branding.

NRMA Parks and Resorts Brand Franchising

NRMA Parks and Resorts can provide opportunities for park owners to align their park to the NRMA parks and Resorts brand network, and leverage the benefit and support of this national brand.  A successful example of this partnership is Sydney’s Northern Beach council property, NRMA Sydney Lakeside Holiday Park.

Website and graphic design

NRMA Parks and Resorts has an in house Graphic Designer to assist clients with their graphic and web design needs. NRMA Parks and Resorts also has an extensive sales and marketing team who all have extensive knowledge and expertise in the areas of website and design.

NRMA Parks and Resorts also has access to a number of quality suppliers to assist with major Graphic Design and printing jobs.

About

NRMA Parks and Resorts provides a wide range of services to the caravan park and resort industry and has successfully operated under a multiple facilities model for over 20 years in all facets of property management.

Careers

We have a large team across our many parks and resorts who love what they do, are passionate about the tourism industry, and always go the extra mile to ensure each guest enjoys a fun holiday experience.

Our parks

NRMA Parks and Resorts has grown to become Australia’s second largest investor in holiday parks. Its acquisition of recent parks, takes its owned and managed parks to over 40 parks nationwide.

Latest news

NRMA Parks and Resorts business philosophy is based providing guests with exceptional holiday experiences via a combination of fantastic locations, great hospitality and excellent facilities.